Parol.app (Individual Users – FREE & PRO)
1. About Us
These Terms and Conditions (“Terms”) govern your access to and use of the Parol platform (“Parol”, “Platform”), operated by DIKTA INC S.R.L., Bucharest, Romania.
By creating an account or using the Platform, you agree to these Terms.
2. Eligibility
Parol is intended exclusively for licensed healthcare professionals and medical students enrolled in accredited institutions.
You must be at least 18 years old.
Students must use Parol under applicable supervision requirements.
3. Nature of the Platform
Parol is an AI-powered clinical documentation and medical assistance tool.
Doctors may use Parol in performing their regular medical activities, including clinical documentation and consultation-related tasks.
Parol does not provide medical advice and does not replace professional judgment.
All clinical decisions remain exclusively your responsibility.
4. Account Registration
Users must create an individual account.
We collect:
- id (UUID)
- fullName
- passwordHash (if local registration)
- googleId (if OAuth)
- provider (local | google)
- emailVerified
One account per individual. Account sharing is prohibited.
5. FREE and PRO Plans
FREE Plan:
Includes AI medical chat functionality.
Usage Limits:
- FREE accounts are limited to 300 chat messages per calendar month.
- A “message” means a user-submitted prompt within the chat interface.
- Unused messages do not roll over.
Restrictions:
- No patient-identifiable data may be uploaded.
- Educational and informational use only.
Chat functionality may be restricted once the monthly limit is reached.
PRO Plan:
Includes consultation audio recording, medical transcription, draft note generation, and AI-assisted clinical documentation.
Usage Limits:
- PRO accounts are limited to 1,000 chat messages per calendar month.
- A “message” means a user-submitted prompt within the chat interface.
- Unused messages do not roll over.
If the monthly limit is reached, chat functionality may be temporarily restricted until the next billing cycle.
PRO users may process patient data and are solely responsible for obtaining lawful basis and required consents.
6. Subscription & Billing
PRO access is provided on a recurring subscription basis.
Payments are processed securely through Stripe.
By subscribing, you authorize recurring charges until cancellation.
You may cancel at any time. Cancellation stops future billing.
No partial refunds are provided.
Subscription plans include defined monthly usage limits. Exceeding such limits may result in temporary restriction of chat functionality until the next billing cycle.
7. 7-Day Money-Back Guarantee
You may request a refund within 7 calendar days of your first subscription payment.
Applies only to the first subscription period.
Not applicable to renewals.
After 7 days, no refunds are provided.
8. AI Output Disclaimer
AI outputs may be inaccurate, incomplete, or outdated.
You must independently review and validate all outputs before use.
You assume full responsibility for clinical decisions and patient outcomes.
9. Fair Use and System Integrity
Automated usage, bot access, scripted generation, or artificial inflation of message usage is prohibited.
Dikta may monitor usage patterns to prevent abuse.
Dikta reserves the right to suspend or limit accounts engaging in abusive or excessive usage.
10. Data Protection Roles
FREE: No patient data permitted.
PRO: User acts as Data Controller; Dikta acts as Data Processor.
A separate Data Processing Addendum applies to PRO users.
HIPAA-covered entities must execute a BAA before uploading PHI.
11. Use of Data for Platform Improvement
Dikta may use certain data for testing, quality improvement, and AI model training.
Where required by law, consent will be requested.
Security safeguards such as pseudonymization and encryption may be applied.
12. Intellectual Property
All rights to the Platform remain with DIKTA INC S.R.L.
Users receive a limited, non-exclusive license to use the Platform.
13. No Warranties
The Platform is provided “AS IS” and “AS AVAILABLE”.
No guarantees of uninterrupted service or clinical accuracy are provided.
14. Limitation of Liability
Dikta shall not be liable for clinical errors, patient harm, regulatory fines, or indirect damages.
Total liability is limited to the greater of:
- Fees paid in the previous 12 months, or
- EUR 1,000.
15. Governing Law
These Terms are governed by Romanian law.
Disputes shall be resolved by Romanian courts.
16. Updates
We may update these Terms at any time.
Continued use constitutes acceptance.