Parol.app (Individual Users — FREE, Medical AI & PRO)
Last updated: July 7th, 2026
1. About Us
These Terms and Conditions ("Terms") govern your access to and use of the Parol platform ("Parol", "Platform"), including the Parol websites and the Parol mobile applications for iOS and Android (the "App"), operated by DIKTA INC S.R.L., Bucharest, Romania ("Dikta", "we", "us").
By creating an account, downloading the App, or using the Platform, you agree to these Terms and to our [Privacy Policy](https://parol.app/privacy-policy).
2. Eligibility
Parol is intended exclusively for licensed healthcare professionals and medical students enrolled in accredited institutions. You must be at least 18 years old. Students must use Parol under applicable supervision requirements. You are solely responsible for compliance with the laws and professional rules applicable to you.
3. Nature of the Platform — No Medical Advice
Parol is an AI-powered informational and documentation tool for healthcare professionals.
Parol does not provide medical advice, diagnosis, or treatment, is not a medical device, and does not replace professional judgment. No physician–patient or professional relationship is created between you and Dikta. AI outputs are generated automatically, are not reviewed by humans, and may be inaccurate, incomplete, or outdated — including where citations are provided. You must independently verify all outputs before any use. All clinical decisions, and all consequences thereof, remain exclusively your responsibility.
Parol is not intended for use by patients or the general public and must not be used in emergencies.
4. Account Registration
Users must create an individual account and provide accurate information. One account per individual; account sharing is prohibited. You are responsible for safeguarding your credentials and for all activity under your account.
5. Plans
FREE: AI medical chat, limited to 300 user messages per calendar month. No patient-identifiable data may be submitted. Educational and informational use only.
Parol Medical AI: AI medical chat and document uploads without a fixed monthly message cap, subject to fair professional use by a single individual (Section 10). Does not include consultation recording or report generation.
PRO: Everything in Medical AI, plus consultation audio recording, transcription, and AI-assisted documentation; chat limited to 1,000 user messages per calendar month. PRO is available on the web only and cannot be purchased or used within the App.
Unused messages do not roll over. Dikta may modify features, plans, and usage limits at any time; where a change materially reduces a paid plan, it takes effect no earlier than the next billing cycle.
6. Subscription & Billing
Paid plans are recurring subscriptions that renew automatically until cancelled.
6.1. Web purchases. Payments are processed by Stripe; we do not store card details. Introductory prices apply to the initial period only, after which the standard price shown at checkout applies. You may cancel at any time from My Account; cancellation takes effect at the end of the current billing period. No partial refunds.
6.2. App purchases (Apple App Store / Google Play). Payment is charged to your Apple ID or Google Play account. The subscription renews automatically at the price and interval shown at purchase unless auto-renewal is turned off at least 24 hours before the end of the current period. You manage and cancel the subscription in your device's subscription settings; deleting the App does not cancel it. All billing, refunds, and disputes for App purchases are handled exclusively by Apple or Google under their policies; Dikta does not issue refunds for App purchases. Trial and introductory terms, where offered, are shown at the point of purchase.
6.3. General. Prices may vary by country and currency; taxes may apply. Price changes take effect at the next renewal, subject to platform rules for App purchases.
7. Refunds (Web Purchases Only)
You may request a refund within [7 / 30] calendar days of your first web subscription payment, at [email protected]. Applies to the first subscription period only; not to renewals or App purchases. Thereafter, no refunds are provided, without prejudice to non-waivable statutory rights.
8. Acceptable Use and System Integrity
You agree not to: use the Platform unlawfully or in breach of professional or data protection obligations; submit patient data without a lawful basis and any required consents; provide automated medical advice directly to patients; reverse engineer, scrape, probe, or disrupt the Platform or circumvent limits; use outputs to develop competing products; or resell or share access.
Automated or scripted usage is prohibited. Dikta may monitor usage metrics to enforce limits and prevent abuse, and may suspend or limit accounts engaging in abusive, excessive, or unlawful usage.
9. Data Protection Roles — Patient Data
The Platform is operated on HIPAA-compliant and GDPR-compliant infrastructure.
FREE: no patient data permitted.
Medical AI and PRO: you act as Data Controller and Dikta as Data Processor for patient-related content, which is processed only to provide the service to you. A Data Processing Addendum is available on request. HIPAA-covered entities must execute a BAA before submitting PHI. You are solely responsible for the lawfulness of any patient data you submit, including consents, authorizations, and de-identification where required, and you will indemnify Dikta against claims arising from patient data you submit without a lawful basis.
10. Fair Use
"Without a fixed message cap" means usage consistent with the ordinary professional practice of one individual. Dikta may throttle or restrict usage that materially exceeds ordinary individual professional use or that indicates automation or account sharing.
11. Intellectual Property
All rights in the Platform remain with DIKTA INC S.R.L. You receive a limited, non-exclusive, non-transferable, revocable license to use the Platform for your professional purposes. You retain your rights in content you submit and grant Dikta a limited license to process it solely to provide the service.
12. Account Deletion & Termination
You may delete your account at any time from My Account (App or web). Deletion is subject to a grace period of up to 30 days, during which you may reactivate by logging in; thereafter data is deleted as described in the Privacy Policy. Deleting your account does not cancel an App Store or Google Play subscription — you must cancel it in your device settings.
Dikta may suspend or terminate accounts for breach of these Terms, where required by law, or upon discontinuation of the Platform.
13. No Warranties
The Platform is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, express or implied, including accuracy, fitness for a particular purpose, availability, and non-infringement. Dikta does not warrant uninterrupted or error-free operation. Nothing in these Terms excludes rights that cannot be excluded by law.
14. Limitation of Liability
To the maximum extent permitted by law, Dikta shall not be liable for: clinical errors or patient outcomes; regulatory fines or professional sanctions incurred by you; indirect, incidental, consequential, or punitive damages; loss of profits, data, or goodwill; or failures attributable to third-party services (including Apple, Google, Stripe, and cloud providers) or events beyond Dikta's reasonable control.
Dikta's total aggregate liability is limited to the greater of the fees you paid in the previous 12 months or EUR 1,000. Nothing herein limits liability that cannot be limited under applicable law.
15. Indemnification
To the extent permitted by law, you will indemnify and hold Dikta harmless from third-party claims arising from your breach of these Terms, your violation of law or professional obligations, or your submission of patient data without a lawful basis.
16. Apple App Store — Additional Terms
If you downloaded the App from the Apple App Store: these Terms are between you and Dikta only, not Apple; Apple is not responsible for the App or its content and has no maintenance or support obligation. In case of the App's failure to conform to an applicable warranty, you may notify Apple and Apple will refund the App's purchase price (if any); Apple has no other warranty obligation. Apple is not responsible for any claims relating to the App, including product liability, regulatory non-conformity, or consumer protection claims, nor for third-party IP claims, which are Dikta's responsibility. You represent that you are not located in a U.S.-embargoed country and are not on any U.S. Government prohibited or restricted parties list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them.
17. Google Play — Additional Terms
If you downloaded the App from Google Play, your use must also comply with the Google Play Terms of Service, and Google Play purchases are subject to Google's payment and refund policies.
18. Governing Law
These Terms are governed by Romanian law. Disputes shall be resolved by Romanian courts, except where consumers hold non-waivable rights to sue in their country of residence. EU consumers may use the European Commission's ODR platform.
19. Miscellaneous
If any provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms; Dikta may assign them in connection with a corporate transaction.
20. Updates
We may update these Terms at any time. Material changes will be notified through the Platform or by email where required by law. Continued use constitutes acceptance.
21. Contact
DIKTA INC S.R.L., Bucharest, Romania — [email protected]